Notes on Listening to, Engaging, and Expanding Community

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Apr
14

Death of Auto Post

Author // Scott Eggert

(2 votes)
Social media is powerful, right?  It has undeniably been proven to connect and bring people together around common interests.  For businesses and professionals it has the capacity to connect professionals within industries, and customers with businesses they love.  We love this.  While we love the connections and benefits of social media, often times we find ourselves looking for short cuts.  Right?  With multiple networks, hundreds or thousands of connections and only so many hours in a day, the pressure of keeping “connected” all begin to weigh on us.  

To help us to deal with this tools that aid in managing social media have become more commonplace.  Tools that help monitor, schedule tweets, and reporting tools can be extremely useful.  Some of these features also risk encouraging you to ignore your network, or worse yet, taking them more for granted, to post blatantly daft updates that give no thought to their context.  Is this any way to treat the connections we worked so hard to forge?


One seemingly convenient feature that appears to be over used is auto posting.  Auto posting can be accomplished a couple of different ways;

  • An  update created on a single or multiple social media platforms when a blog post is created.  For example, if you update your blog you can auto post the blog post to LinkedIn, Facebook, and Twitter.
  • An update to one social network results in updates across all of your social media platforms.  For example, a tweet resulting in an update to a LinkedIn profile.

Both of these types of auto updating should be used with extreme caution.  It appears to be of great convenience, however it results in a post that could be better managed manually and risks sending a message to your followers, fans, and ‘likers’ that your social life is on auto-pilot.  

Here are some of the more egregious offenses;

Twitter to LinkedIn
Last year LinkedIn allowed a connection with Twitter that allows all of your tweets to be used as your LinkedIn updates.  Your connections on Twitter are far different than those who have chosen a purely professional platform for interaction.  LinkedIn allows you to discriminate by only posting tweets containing #in.  At the very least, execute some judgment so that your professional network knows that you are being thoughtful with your sharing.

   Auto posting - They are not evil, but I ignore most of their posts

Additionally, LinkedIn allows for a nice media rich sharing experience.  If you are posting links, far better is it to actually post directly to the platform with a photo and additional comments.  A well thought out post will attract far more attention and comment than auto posted twitter dribble.

      LinkedIn Posting at it's best      

Blog Auto Posting
Wordpress and some other blogging platforms allow for the auto posting of any blog content that you publish.  This can also be a convenient feature.  How can you be sure however that a tweet won’t be truncated, that the correct words will be used.  Not to mention that there will be no hash tags.  Also, Facebook and LinkedIn will allow you to pick the image you want associated with your article to increase engagement where as your auto post may not pick up the best image for your social media post.

 

Facebook Posts to Twitter
Every once in awhile something on Facebook is tweet-worthy.  We have seen many however that have every post on Facebook auto posted.  This is not a great idea for a couple of reasons.  First of all, not everything is tweet worthy.  Secondly, if you are posting links to websites on Facebook, there is nothing more frustrating for somebody on Twitter than to click on a link that takes the user to Facebook where they then need to click again to visit the subject of the post.  Always deliver your audience directly to the relevant content.

These are just some of the many ways in which we are tempted to automate our online activities.  While many of them seem to speed things up, leaving us more time for “actual” work, let’s not forget the reason that social media exist.  As a tool that provides connections, let’s remember that what differentiates social media from other forms of one way media is that human connecting.  Once social media has become simply another place for you to broadcast, it loses it’s efficacy as a means to connect you with those around you.   
Mar
31

The Original Social Media

Author // Scott Eggert

(0 votes)

Social media has some broad and varying definitions.  Some define social media  as user generated content or interactive applications.  One definition calls for the blending of technology and social interaction for the co-creation of value.

Regardless of your preferred definition, social media involves connecting people.  It promotes collaboration and interaction between individuals and groups.  One of the major successes is the speed at which people are connected.  Social media also serves to connect businesses, brands, non-profit organizations, locations, activities to their advocates.  

With platforms like Twitter, connection can sometimes seem like a tenuous thing.  Though studies have shown that these connections do have a correlation with purchasing decisions, these connections could hardly be made out to signify meaningful relationship.  

That’s why I’d like to celebrate somebody trying to bring back the original form of person-to-person media.  Just a couple of weeks ago I encountered Michele Valencia.  Michele was introduced to me after she met and wrote about one of my clients.  We later met in person at an event hosted by the Sacramento Social Media Club.  Michele is endeavoring in a campaign to bring back the hand written correspondence.  She calls it 100 Stamps in 100 Days, in which I am certain she will exceed.  I use to be far more diligent about hand written notes myself.  In a world of fast paced and sometime tenuous connections, it’s nice to know that for a handful of minutes somebody thought about you for more than 140 characters.
 
These correspondences can go a long way to reinforcing our connections with our clients and associates, not to mention our loved ones of course.  
 
Thank you Michele for your reminder.  
 
Mar
25

NEO-SEO - A New Age of Search Engine Optimization

Author // Scott Eggert

(0 votes)
Somewhat recently JC Penny, the over 100 year old department store, found itself caught up in what has been described as the most ambitious ‘black hat’ SEO scheme ever perpetrated against Google.  As reported by the New York Times JC Penney was appearing either as first or a leading result for items which it is known for selling, even at times beating out the sites of the manufacturers of those very items (such as Samsonite as listed in the NYT article).  This SEO scheme lasted for several months, even through the Christmas season.  I do not think anyone would argue that JC Penny’s obviously reaped a huge benefit in revenues as a result of this campaign, though most would similarly argue that it was an extremely short sighted ploy given the company’s over 100 year history.  
Jan
26

Qwiki- A New Online Resource and Presentation Model

Author // Scott Eggert

(1 vote)

 I have recently been watching the progress of a start up that until today was in private alpha.  I began previewing the service last week and was impressed with the presentation.  Qwiki has created an automated video presentation in a wiki format that will allow for a growing database and customer improved user experience over time.  The product at launch already has an impressive library of content.  The presentation is also of decent quality.  It reminds me of the sort of interface/ presentation we are seeing from new web and mobile apps like Flipboard for the iPad.

The Crunchbase entry for Qwiki states:  

A “Qwiki” is a short, interactive story: a drastically improved information experience provided via interactive video. Unlike traditional rich media content, all Qwikis are created on the fly from web sources (without any human intervention).

Qwiki on Facebook

View Facebook and over 3,000,000 other topics on Qwiki.

Here is their mission according to their website:

Qwiki's goal is to forever improve the way people experience information.

Whether you’re planning a vacation on the web, evaluating restaurants on your phone, or helping with homework in front of the family Google TV, Qwiki is working to deliver information in a format that's quintessentially human – via storytelling instead of search.
We are the first to turn information into an experience. We believe that just because data is stored by machines doesn’t mean it should be presented as a machine-readable list. Let's try harder.
Think of asking your favorite teacher about Leonardo Da Vinci, or your most well-traveled friend about Buenos Aires: this is the experience Qwiki will eventually deliver, on demand, wherever you are in the world… on whatever device you’re using.
We've all seen science fiction films (or read novels) where computers are able to collect data on behalf of humans, and present the most important details. This is our goal at Qwiki – to advance information technology to the point it acts human.
Currently, Qwiki's technology has been applied to describe millions of popular topics - but soon we'll do much more. Our team needs your help in reaching our goal: join our alpha now to help test Qwiki and shape the future.
 
 What are your impressions of the presentation?  Could you see yourself using this as a research tool?
Jan
25

Infographic- Small Business in America

Author // Scott Eggert

(0 votes)

This is an interesting graphic being offered up by Intuit Small Business.  A tribute to the benefits, ease, and heart of launching a business in the United States.  With nearly the lowest costs and time to launch the United States continues to thrive as the place where those inclined can chase their entrepreneurial dreams.  The chart does reveal however that 50% of small businesses fail within the first 5 years.  

What do you think makes America so great for small business?  Why do you think 50% fail in 5 or less years?

 

Find the original posting from Intuit Small Business HERE.